Privacy policy
Last Updated: January 3, 2026
This Privacy Policy describes how ClayfulByAnjali ("we," "us," or "our") collects, uses, and protects your personal information when you visit or make a purchase from our store.
By using our website, you agree to the collection and use of information in accordance with this policy. We are committed to ensuring that your privacy is protected.
1. Information We Collect
We only collect the information necessary to get your handcrafted jewelry to you:
Direct Information: Name, shipping address, billing address, phone number, and email.
Order Details: Products purchased and transaction history.
Support Interactions: Information shared via email or Instagram DM, including unboxing videos for damage claims.
Automated Data: Basic info like your IP address and how you navigate the site (collected via Shopify cookies).
2. How We Use Your Information
We use your data strictly for the following:
Fulfilling Orders: To hand-craft your jewelry, process payments, and arrange shipping.
Communication: To send order confirmations and tracking updates via email only, and to discuss modifications or claims.
Security: To protect our store and your transactions from fraud.
3. Sharing Your Information
We do not sell your data. We only share it with the essential services that help us operate:
Shopify: Our website platform.
Payment Gateways: Secure third-party processors (we never see your credit card/bank details).
Couriers: Delivery partners (like Shiprocket) so they can deliver your package.
4. Your Rights (DPDP Act 2023)
As a customer in India, you have the right to ask us what data we hold about you, request corrections, or ask us to delete your information (unless we need to keep it for tax/legal reasons). For any such requests, please email contact@clayfulbyanjali.com.
5. Data Security
We take reasonable steps to keep your information secure. However, please remember that no method of transmission over the internet is 100% secure. We encourage you to use secure passwords for your account.
6. Children's Privacy
Our store is intended for adults. We do not knowingly collect information from children under the age of 18.
7. Contact Us
For any questions regarding your privacy, you can reach out to us at:
Brand Name: ClayfulByAnjali
Email: contact@clayfulbyanjali.com
Instagram: @clayfulbyanjali
Location: Bangalore, Karnataka, India