Refund policy

All Sales are Final Due to the made-to-order nature of our products and hygiene standards for jewelry, ClayfulByAnjali does not offer returns, exchanges, or cancellations once an order has been placed. We request you to carefully review your order before finalizing your purchase.

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Damage Claims & Replacements In the rare event that a product is received damaged, we offer a replacement subject to the following mandatory condition:

MANDATORY: UNCUT UNBOXING VIDEO To be eligible for a claim, you must record a clear, high-quality, uncut unboxing video.

The video must show the sealed courier package and continue without any cuts, pauses, or edits until the damage is clearly visible.

Claims without a continuous, uncut unboxing video will not be accepted.

Reporting a Claim:

1. Email the video and Order ID to contact@clayfulbyanjali.com.

2. Submit within 48 hours of the delivery timestamp.

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Handmade Disclaimers

Variations: Minor variations in color, texture, or slight imperfections are natural to the handmade process and are not considered defects.

Address Accuracy: ClayfulByAnjali is not responsible for non-delivery due to incorrect shipping addresses provided at checkout.